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Expotech Inc. 

Telecom Systems and Enterprise Architecture

  • Architecture Enterprise design
  • Network and Telecom Solutions
  • Security and Policy Solutions
  • Voice and Data Convergence
  • Infrastructure Solutions
  • Toll Avoidance and Least Cost of Routing
  • VoIP Strategies
  • Telecom Transformation
  • Mobile Wireless Design and Implementation

Throughout the business world, companies are turning to service providers as their strategic partners to increase workplace efficiency, lower cost, and become more competitive.

ExpoTech has developed a platform leveraging the voice and data convergence, VoIP advancements and the evolution of applications which continues to shape our contact centers.  These tools are now available for our clients. ExpoTech is a global IT services provider with an ability to align itself to the business needs of the customer, retail, contact center and manufacturing.

Our Vision : “We will leverage emerging technologies Voice and Data lead global business solutions Contact centers, retail operations, and be the provider leveraging on organizational strengths in technology and processes”

Our Mission:

"To design, develop and execute quality, value adds solutions addressing customers' business needs for them to remain competitive in their industry."

ExpoTech is an established software technology company with offices in Expo-IPCC virtual contact center technologies.  The Indian arm of operations is an offshore development center located in a state-of-the-art facility in the heart of Hyderabad City.

ExpoTech utilizes its unique approach for project/product development and enterprise service offerings to deliver value for money results to our customers/clients.

Network Design-

Provide all aspects of general networking support - design, acquisition, installation, operation, monitoring, maintenance, and documentation of cabling plant, device infrastructure, and network services necessary for our business partners.

 

ExpoTech is Avaya’s Preferred business partner:

  • Avaya’s Unified communication Business Partner
  • Avaya’s Contact Centers Business Partner
  • Avaya’s IP Telephony Business Partner
  • Avaya’s Enterprise Systems Architecture

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Aspect
ExpoTech is Aspect Preferred business partner:
Turn the potential of unified communications into business results

Embarking on a unified communications journey can be quite complex, and requires clear strategies and business objectives to enable the enterprise to optimize business outcomes while minimizing risks and rework. Realizing the full potential of unified communications in your business doesn't happen overnight. Aspect recognizes that UC is a journey that begins with enhanced individual productivity, and progresses to heightened workgroup collaboration, communications-enabled business processes and transformative customer and partner communications.

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IP Telephony

  • traditional PBX replacement
  • and corporate capacity upgrades
  • and corporate Call Centre implementations
  • Departmental IP voice solutions coupled to existing PBXs
  • Pilot IP Telephony implementations

Voice over IP

  • IP Gateway solutions for Internet VoIP connectivity
  • Company WAN/Intranet voice branch interconnectivity

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ExpoTech provides a TCR (Telecom Cost Reduction) Program

Telecom strategies and roadmap built only for your organization

ExpoTech will identify where are your best opportunities to reduce your telecom cost quickly by leveraging your current technology, and implement methods to help you extend and consolidate your network. 

Once our initial assessment is completed generally 5 days onsite, ExpoTech will provide you with a roadmap, architecture, and an implementation strategy to achieve the best results for your organization.

ExpoTech is your Partner in telecom cost reduction

ExpoTech is an independent consulting firm.  Whether it is a need for analysis, strategic plan or new system design, ExpoTech is your partner for your team. As an independent consulting firm we are there to meet your needs.

Our partnership is about:

  • Planning and Budgeting
  • Implementation and Monitoring
  • Call Center technology and business process
  • Network and Telecom Architecture
  • Optimization strategies
  • Telecom contract management and Procurement
  • Business process improvement
  • Telecom project management
  • Benefits vs. risk for VoIP
  • System requirements
  • Architecture
  • Installation
  • Operational

ExpoTech Consultants has proven processes in place to assure a successful consulting engagement. ExpoTech prides itself in being flexible enough to meet the needs of every client no matter the size or complexity.

Our Quick Savings Reduction Program:

  • Reduces expenses or there is no fee!
  • Our retainer is minimal for the 5 days onsite.
  • 100% review of your current telecom and network architecture.
  • Includes all telecom-related bills: local dial tone, long distance, cellular & wireless, data, fax, internet access, maintenance, etc.
  • Requires very little of your time – we do all of the work!
  • At the end of our program assessment you will receive a working document with a roadmap plan, and a strategy on how to achieve the most cost-effective telecom services available for your business.

How do I get started; what’s the process?

When we are Onsite we will ask for:

  • High level diagram of your currents telecom and network architecture.
  • Summary of the telecom and network service providers
  • Estimated wireless and wire line count by type
  • Estimated broadband count with commitment dates
  • Estimated spend by service by month
  • Bandwidth traffic usage by users, field, call center, corporate.
  • What are your future plans for the business model and expected expansions?

 

ExpoTech has partnerships with leading technology companies worldwide to ensure technology focus that helps it provide solutions in line with the emerging technologies. Our Microsoft and Sun Partnerships ensure that our technology understanding is ahead of the market place and that our domain experts and marketing personnel are constantly updated. This also ensures that our engineers upgrade their skill sets all the time converting them into our most powerful assets.

ExpoTech offers its clients a tightly coordinated two-pronged approach to their technology requirements.

At our offshore development center in India, developers are led by senior project managers to deliver best of breed technology solutions tailored to customer requirements.

Onsite, a smaller, but highly trained-team of developers, led by an experienced onsite project manager, works at the client-end ensuring the efficient integration and implementation of the technology.

As part of our commitment to our client, our services include maintaining copies of client information and property at our offices overseas. This strategic maintenance of replicated data and applications ensures business continuity and immediate disaster recovery.

To learn more about our virtual contact center technology

rod@expotechinc.com or 480-323-8861


 
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